There are only two ways that new customers find you — search and discovery. All forms of marketing to attract new business will address one or the other. You search when you know what you want or have a problem and are looking for a solution. These start as questions – “how do I”, “what...
Personalisation is the big trend. Your window on to the internet will be different from mine – if not now, soon. This has been happening for years, but the momentum is increasing – especially with the rapid growth of social media. Companies are able to learn more about you than ever and the new dimension...
I’ve been playing around with a great piece of software that will help you describe, layout and design web pages more easily than you ever thought could be possible. Its called Balsamiq – and it allows you to create simple user-interface mock-ups (aka wire-frames) for web pages or software applications without any software to download...
I have been inspired by Entrepreneur Magazine’s recent list of “must read” (“hands on”) business books and so I have decided to create my own recommendation list. These are books that I have read (some many times) and have all proven to be useful to me during my career. The Emyth Revisited by Michael Gerber....
Despite what many small business owners may think, branding is not your company logo or the color of the uniforms your staff wear. Your “brand” is more about what you represent. It may be presented and reinforced through your corporate image, advertising and other marketing activities – but ultimately your brand reflects your core values....