If you ask for an opinion, you'll get one
1,300 people found faults in a real Monet because they were asked to find them. Why asking for feedback often creates the problems it seems to reveal.
63 essays
1,300 people found faults in a real Monet because they were asked to find them. Why asking for feedback often creates the problems it seems to reveal.
April Fools' taught me a filter for what seems almost believable. AI gave every day that texture. The answer is discernment, not cynicism, on purpose.
Counter-dependency is the compulsive avoidance of relying on anybody. What it is, why it looks so much like success, and the tells that give you away.
The skills that pay off in AI work — judgement, prompt design, translation and restraint — can't be certified. That's why training keeps missing them.
Growth doesn't kill small businesses on a bad idea. It exposes operational debt — and it breaks in a predictable order. Here's how to get ahead of it.
When owners feel overwhelmed, a senior hire looks like the fix. Usually it's a process failure in disguise, so diagnose the breakdown before you hire.
Deep work sprints make founders better at being indispensable. The discipline that matters makes you less essential — and that's the old E-Myth point.
Being needed built the business. Around twenty people, it starts to cap growth. How to audit your week and choose what genuinely needs your judgement.
AI advice helps the best entrepreneurs and hurts the rest. A 2026 MIT Sloan Kenya field study, plus a five-step kit to second-check AI before you act.
Your employer mandated AI but didn't say how. Strategic adoption beats compliance — here's what to ask, where to start, and what to keep for yourself.
Job descriptions assume humans fill gaps. Bounded intelligence specifications don't. Here's the mechanics of delegation that works.
Procedures scale humans. Policies scale AI systems. The franchise model breaks when consistency comes from intent, not scripts.
Task-masking isn't laziness. It's rational behaviour in systems that reward activity over outcomes. AI removes the last places it hides.
Org charts show who reports to whom. Capability maps show where decisions actually happen. In AI-first businesses, only one reveals how work gets done
The businesses that will have AI-literate workforces aren't waiting for someone to train them. They're building the capability themselves.
Gerber's technician, manager, and entrepreneur personas hold up. But they no longer map to people — they map to capability layers in AI-first firms.
AI coding tools haven't turned everyone into engineers. They've turned everyone into product managers. Here's why direction beats execution now.
Knowledge used to be scarce and valuable. Now it's instant and free. The real question: how well can you think when knowing is cheap?
Companies think they're using AI by prompting ChatGPT. They're wrong. The real transformation happens when AI stops waiting to be asked.
Angela Rayner's resignation proves it: 'I followed advice' isn't an excuse. Why leaders must own their decisions in the age of AI and advisers.
Why every manager needs an operating manual: Make expectations clear, reduce friction, and help your team succeed from day one. Includes template tips.
A deeper dive into why modern business doesn’t just tolerate incompetence—it actively rewards it. How the “Business Idiot” has replaced the Peter Principle.
Transform counter-dependency into a strength by becoming your own best friend, fostering self-compassion and inner peace.
Explore how counter-dependency aligns with Stoic virtues, turning self-reliance into a path to inner peace and fulfilment.
A personal reflection on counter-dependency, its impact on success, and the challenges it poses to relationships.
Explore the essential role of a Unique Value Proposition (UVP) in differentiating SMEs in the market, offering customers compelling reasons to choose your business.
Explore the power of personifying company values for a robust culture with practical insights on implementing the 'GARTH' and 'CLARA' models
Explore the importance of honouring notice periods and the lasting impact of integrity in the workplace
Discover why rethinking is key for small business success. Embrace adaptability and innovation to stay competitive. Read more for practical tips.
Navigate the complexities of small business growth with the Ansoff Matrix. Learn to choose the right strategy for market penetration, product development, market expansion, and diversification. Make informed decisions aligned with your business goals
Unlock the potential of service innovation for your small business. Discover actionable strategies, the role of AI, and how to measure success effectively
Discover how curiosity fuels innovation in business. Learn practical steps to cultivate an innovative mindset for meaningful growth and success.
Explore the distinction between goals and tasks, and discover how the OKR framework can bridge this gap to boost personal and organisational productivity.
Explore the enduring relevance of Michael Gerber's "The E-Myth Revisited" for modern entrepreneurs while considering updates to adapt it for today's digital and socially-conscious business landscape.
Explore the nuanced role of customer feedback in business. Learn when to seek input for iterative improvements and when to lead with innovation.
Explore how the Blue Ocean Strategy can revolutionise SMEs by creating new market spaces and unique value. Learn actionable steps to implement this framework for sustainable growth.
Explore the Innovator's Dilemma through the lens of SMEs. Learn why this concept is crucial for smaller firms and discover actionable strategies to navigate the complexities of business innovation
Embrace adulting with the "If not me, who?" mindset, taking ownership of your life, conquering procrastination, setting boundaries, and fostering growth.
Childhood emotional neglect doesn't require bad intentions. Loving, well-meaning parents can still leave invisible scars worth recognising and healing.
Comparing data from different sources? You need normalisation. A plain-English guide to making fair comparisons across channels, campaigns, and platforms.
It's okay to shut down a business if it's no longer viable, you're no longer passionate about it, or you can't secure the funding needed to keep it running.
How pricing and perceived value drive buying decisions, why incentives matter, and ways to set prices that reflect true worth and encourage purchases.
Between a trigger and your reaction, there's a gap. Learning to find it — and use it — changes how you handle conflict, stress, and difficult conversations.
Better understand the four factors that affect the starting salaries offered to new recruits by any business.
Why you should install Wordfence on your WordPress blog — essential protection, key features, and how it keeps your site secure
This is a post about meetings - why you want them, how to deliver them better and how to get on top of your day .. meetings are what good leaders do.
Explore how mastery is shaped by consistent progress, what real improvement looks like, and practical ways to make steady gains in skills and goals
Why initiative is declining in business, how it affects performance and culture, and steps leaders can take to spark ownership and proactive action.
How to use the word 'meanwhile' to shift from planning into doing: a simple mental trick that keeps your momentum going and turns ideas into results.
Learn why a strong sense of urgency boosts achievement, how urgency differs from stress, and practical ways to cultivate it in life and work.
Explore the concept of the non-customer in business — why they matter, how to understand their needs, and ways to unlock new opportunities.
Tips to make Twitter more useful and less overwhelming, with ways to manage your timeline, tools to tame the firehose, and better ways to engage
My favourite ways to discover new music — tools, services, habits and approaches that help you find songs and artists you’ll love.
Reusing one password is still how breaches do their damage. A password manager fixes that, and my 2012 advice on setting one up is rewritten for 2026.
Aristotle's poiesis and praxis explain why working hard isn't the same as making progress. Define what each task produces, then check it delivers.
Proven steps to achieve and maintain Inbox Zero: clear your email, organise workflows, reduce noise, and keep control of your inbox every day.
Explore how personal accountability drives success and happiness, why taking responsibility matters, and how it transforms your life and choices.
No app needed. Here's how to view the HTML source of any web page in Safari on your iPhone or iPad — quick, free, and built right in.
Why and how to listen to audiobooks thoughtfully, choosing speed and focus to retain more, enjoy the experience, and get real value from what you hear
How to auto-tweet and create a simple Twitter bot: step-by-step guidance, tools you can use, and tips to automate posts without fuss.
The formula for trust in business: how consistency, honesty and clarity build confidence, stronger teams and more dependable outcomes.
Focus on real business value, not trivial tasks. Why big-picture priorities drive growth and how to stop getting lost in minutiae.
A curated business blog reading list — top resources, blogs and insights to help you learn strategy, leadership, marketing and better decision-making.