Process maps show the flow; capability maps show the judgement
A process map shows the order work happens in. A capability map shows where judgement lives. Once AI does the work you need both. Here's how to start.
No. 02
TechnologyNovember 1, 2026
Algorithmic intelligence isn't artificial intelligence, however clever it looks
Automation has looked clever for decades, and plenty of it is now being resold as AI. One test tells you whether somebody wrote the answer in advance.
No. 03
BusinessOctober 31, 2026
The end of small print
Small print only worked because reading was expensive. AI has made reading free, and the old bet on your inattention no longer pays — for either side.
No. 04
BusinessOctober 30, 2026
When AI can spend money, your next customer is a mandate
An AI agent has made a live payment via a European bank. When your next buyer is a mandate with a card attached, honest terms win. Here's what to fix.
No. 05
BusinessOctober 28, 2026
The sycophancy tax: how agreeable AI makes us worse at decisions
Agreeable AI feels helpful, but a Science study shows it leaves us surer we're right and less willing to listen. Here's how to design dissent back in.
No. 06
BusinessOctober 26, 2026
You're the bottleneck again: what an army of AI agents waiting on you means for your business
Anthropic found its AI agents spent 80% of session time waiting on a human. Your attention is now the bottleneck. Here's how to make agents need less.
No. 07
BusinessOctober 24, 2026
When AI dissolves your moat: the IBM lesson in difficulty-based advantage
IBM lost 13% in a day when AI learned COBOL. If clients pay you because the work is hard, AI is coming for that premium. Here are the moats that hold.
No. 08
TechnologyOctober 22, 2026
Local-first AI: why your next agent might not need the cloud
Small open models now run on hardware you can buy. Here's a three-question test for which AI workloads can stay local, and where the cloud still wins.
No. 09
BusinessOctober 21, 2026
The AI skills gap: why power users are pulling away
AI multiplies the skill you bring to it, so your power users can keep pulling ahead. Why counting logins misses that gap, and what to measure instead.
No. 10
BusinessOctober 19, 2026
Smart enough: how much intelligence does good work actually need?
Beyond a certain point, more intelligence stops helping at work. Judgement, persistence and follow-through decide who gets results, so hire for those.