Archive | Business

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The Farmer’s Creed

There’s a lot written in blogs and in books about Values – both corporate and personal. Zappos, for example, created its 10 core values as the foundation for the entire company – their culture, their self-image, the benchmark against which each employee is measured.   Values become the collective morale compass for a business.  But […]

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People. Work. Alphabet soup.

  A likes B too much and B leaves. C and D like each other and think no one knows, they do. C and E like each other and gang up against F. I leaves when G is promoted. H is great at their job which makes J and K jealous. No one likes L. […]

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Journaling for Business and Better Management

Journaling is a technique used for personal development and self-improvement.  It involves keeping a daily diary / journal to record your thoughts and feelings about your life at that particular moment in time. These are not necessarily “dear diary” moments, but they can be.  The main point is that it provides an opportunity to let rip. […]

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The 100 year company

There’s been this series of intersecting ideas coming at me lately centered around business strategy and the planning time-horizon. Recently, Evernote announced that their latest round of funding was not an exit strategy for its founders but a foundation for building a “100 year company” I read Delivering Happiness by Tony Hsieh that describes how Zappos was built and […]

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Photo by Steinar Engeland

Small Business is like a Viking Ship

Think about your small-medium business as a viking ship. These amazing crafts were fast, nimble and could travel great distances to deliver the viking “brand”.  They were capable in deep water but were particularly effective in shallow water – places larger ships could not venture (think lean economic times and niche). The leader (CEO/MD) would […]

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Google+ should be targeting LinkedIn not Facebook

This week, Google launched its latest social media initiative – Google+. If you wanted to describe it to someone, you would say – “it’s like Facebook, but from Google”.  And that it seems is what the vast majority of blogs, tweets, articles and other reviews have been saying.  Everyone is comparing Google+ to the power […]

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Represent!

Once upon a time, not so long ago.. you were able to keep your personal life and your work life completely separate. You could effectively be two different people or at least have two completely different personalities and no one would ever know.  And then came social networking sites such as Facebook. In a book called The Facebook Effect, Mark […]

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Customer or Client?

I’ve been involved in a few discussions recently on whether we have customers or clients.  For some, this may be a mere matter of semantics – saying that the terms are interchangeable.  But I think a business needs to be consistent in their reference and we haven’t been. Customer vs Client – what is the […]

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The problem with recruitment agents

First, let me say that I am a frequent consumer of services from recruitment agencies. I run a fast growing business and without them, my job would be made far more difficult. I love them… but I hate them. Other than getting five cold calls per day from different recruiters – which can be annoying, […]

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Busy Work

I was standing in line at the bank the other day with about eight other people.  There was one teller, but I could see four other people sitting at “closed” windows looking very busy.  Eight customers in the queue – one teller.  Four other bank employees with their heads down trying not to make eye […]

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